Terms of service

Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of this website (the “Website”), including any related mobile or online services operated by the Company (“we,” “us,” or “our”).

By accessing, browsing, purchasing from, or otherwise using the Website, you agree to be legally bound by these Terms. If you do not agree, you must not access or use the Website.

2. Definitions

  • Company: The owner and operator of this Website, offering lab-grown diamonds and fine jewelry.

  • User / You: Any individual who accesses, browses, shops, or interacts with the Website.

  • Website Content: All text, images, videos, graphics, designs, product descriptions, and other materials on the Website.

  • User Content: Any content submitted by users, including reviews, ratings, messages, or feedback.

3. Eligibility

You must be at least 18 years old or accessing the Website under the supervision of a parent or legal guardian to use this Website. You may not use the Website if you have been previously suspended or prohibited by the Company.

4. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. We may modify, suspend, or discontinue any part of the Website at any time without notice.

Your use of the Website is at your own risk.

5. Accounts & Purchases

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials.

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You authorize us to charge your payment method

  • Orders are subject to acceptance and availability

We reserve the right to refuse or cancel any order at our discretion.

6. Product Information & Jewelry Disclaimer

We make every effort to display products accurately. However:

  • Jewelry images are representative only and may vary slightly

  • Carat weights, dimensions, and grades may have minor variances

  • Lab-grown diamonds are created using advanced technology and graded by recognized laboratories where applicable

Prices and availability are subject to change without notice.

7. Custom & Made-to-Order Jewelry

Custom, personalized, or made-to-order jewelry may not be eligible for return unless otherwise stated. Please review product descriptions carefully before purchasing.

8. Returns, Cancellations & Shipping

  • Eligible products may be returned within 30 days if unused and in original condition

  • Refunds are issued after inspection

  • Shipping timelines are estimates and not guaranteed

Separate policies for Returns and Shipping apply and are incorporated by reference.

9. Reviews & User Content

By submitting reviews or other content:

  • You grant us the right to display, use, and reproduce such content

  • You confirm the content is truthful and lawful

  • We may remove content at our discretion

Reviews reflect individual opinions and do not represent the Company’s views.

10. Intellectual Property

All Website Content, logos, designs, trademarks, and materials are owned by or licensed to the Company and protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their content, practices, or policies.

12. Prohibited Activities

You agree not to:

  • Use the Website for fraudulent or illegal purposes

  • Interfere with Website security or operations

  • Upload malicious code, viruses, or harmful material

  • Scrape, copy, or misuse Website data

Violations may result in account termination and legal action.

13. Disclaimers

The Website and products are provided “as is” and “as available.”
We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability and fitness for a particular purpose.

14. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or purchase of products.

15. Indemnification

You agree to indemnify and hold the Company harmless from any claims arising from your use of the Website, violation of these Terms, or infringement of any rights.

16. Governing Law

These Terms are governed by the laws of the United States and the State in which the Company operates, without regard to conflict of law principles.

17. Termination

We may terminate or suspend your access to the Website at any time without notice for violation of these Terms.

18. Changes to These Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

19. Contact Information

If you have any questions about these Terms, please contact us:

📞 Phone: 347-451-2373
📧 Email: thelabjewelry@gmail.com

20. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding use of the Website and supersede all prior agreements or understandings.